SafeRideScholar SA Privacy Policy
SafeRide Scholar SA — Effective Date: 12 August 2026
POPIA Compliance Notice: This Privacy Policy is drafted in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa. SafeRide Scholar SA is committed to protecting your personal information and respecting your rights as a data subject.
1. Who We Are (Responsible Party)
SafeRide Scholar SA ("we", "us", "our") is the responsible party for personal information collected through this platform. We operate an online platform that connects parents and guardians with verified scholar transport providers in South Africa.
Contact Details of the Responsible Party:
Platform: SafeRide Scholar SA
Email: privacy@saferidescholar.co.za
Country: Republic of South Africa
2. Personal Information We Collect
We collect internal information categories including parent details (names, contacts, addresses, children’s data), transport provider documents (licenses, PDPs, insurance), and analytics. GPS tracking data will only be collected if and when the planned tracking feature launches after testing.
Parent/Guardian names, addresses, and emergency contacts; children’s names and school details; provider licenses, PDP permits, and roadworthy certificates; and, if enabled after testing, GPS tracking data and session analytics.
3. Purpose for Collecting Personal Information
- Account management and matching parents with providersVerification of transport safety complianceReal-time safety alerts and geofence notificationsPayment processing and legal compliance
4. Data Retention & Storage
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Personal information is stored on secure servers located within South Africa or in jurisdictions with equivalent data protection laws.
5. Children's Data & Security
We prioritize the safety of minors. Children's data is only accessible to linked guardians and providers, never sold, and processed under strict POPIA Section 34 guidelines. Our systems use HTTPS, role-based access, and encrypted storage to ensure maximum security.
6. Disclosure of Information
We may share your information with transport providers to facilitate services, third-party service providers (e.g., payment gateways), or where required by law. We do not sell your personal information to third parties.
7. Your Rights & Contact
Under POPIA, you have the right to access, correct, or delete your data. To lodge a complaint or exercise these rights, contact privacy@saferidescholar.co.za or the South African Information Regulator.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
9. Your Rights as a Data Subject (POPIA)
As a data subject under POPIA, you have the right to request access to your personal information, request the correction of inaccurate or incomplete data, and request the deletion of your personal information where there is no longer a legal basis for processing it. You also have the right to object to the processing of your personal information for direct marketing purposes.
10. Location Data and GPS Tracking
GPS location data will only be collected if and when the planned tracking feature launches after testing. If enabled, it will be used for active transport sessions and made available only to authorised parties linked to the relevant route.
11. Cookies and Analytics
We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
12. Contact the Information Regulator (South Africa)
If you are not satisfied with how we handle your personal information or our response to your privacy queries, you have the right to lodge a complaint with the Information Regulator of South Africa via their official website or the following details: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001. Email: enquiries@inforegulator.org.za.
13. Changes to the SafeRideScholar SA Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Privacy Enquiries
For any questions about this Privacy Policy or how we handle your personal information,
Please contact us: info@saferidescholar.co.za
Republic of South Africa © 2026 SafeRideScholar SA · Privacy Policy